PERAN TEKNOLOGI DIGITAL DALAM PENGHIMPUNAN DAN PENDISTRIBUSIAN ZAKAT (STUDI KASUS DI BAZNAS KABUPATEN CIANJUR)

Abstract

This study aims to identify and analyze the role of digital technology in the collection and distribution of zakat at the National Amil Zakat Agency (BAZNAS) in Cianjur Regency. In today's digital era, technology has become a crucial element influencing various aspects of life, including zakat management. The research method used is descriptive qualitative with a case study approach. Data were collected through in-depth interviews with BAZNAS staff, zakat payers (muzaki), and zakat recipients (mustahik), as well as through direct observation and analysis of related documents.

The study found that digital technology has significantly contributed to improving the effectiveness and efficiency of zakat collection. However, it also revealed several challenges faced by BAZNAS in implementing digital technology, such as limited technological infrastructure, low digital literacy among the community, and data security challenges. Despite these challenges, BAZNAS has made various efforts to overcome them, including enhancing infrastructure, conducting digital education programs, and strengthening data security systems.

The conclusion of this study is that digital technology has great potential to improve zakat management, but its success depends on BAZNAS's ability to address existing challenges and implement technology inclusively and sustainably. The study recommends that BAZNAS continue to develop and optimize the use of digital technology to enhance the performance of zakat collection and distribution, as well as expand the accessibility of zakat services to all levels of society.